Select a queue for your request:


Biology

BPK

Chemistry

Dean of Science

Earth Sciences

Mathematics

MBB

Physics

Statistics and Actuarial Science


FacSIMS Support

SASS Filemaker and Online Database Support (Science Administrative Support Systems: Filemaker, Room & Equipment Booking, Online Forms and Databases)




Photocopier/Scanner Setup (MFD) (must be done on campus)


Information on SFU Mail

  Overview /  Getting Started / Outlook, Apple Mail, Thunderbird Setup / Mobile Device Setup


Information on Software, Wireless, Outages, Linux, etc.



SFU IT Services
Best source of Information specific to SFU. However, most support requests to them will get a response to contact your local IT support (us!).
Software Available at SFU
Be sure to check this before you purchase software.
IT Services for Researchers
High-performance computing, Linux support, and other services.
Wireless Setup
In General, first connect to SFUNET, [then in your browser connect to www.sfu.ca,] then follow the instructions for making a connection to SFUNET-Secure. You cannot connect to these without installation of a certificate on your device (Windows, Mac, Linux, iOS and Android)- just entering your password will fail.
SFU IT Services Twitter
First Place to go to see if there are general network/system problems and you can't access this page :)

Faculty of Science IT Support Page